Guess what? I used to think GMail was awesome... then yesterday it went out of service for me... So I tired on other computers/web browsers/OSes, even from my cell phone, and it is down for me... SO I sent them an email after an hour or so. Nothing happened. I sent them another email at 6 hours without service, another at 12 hours, then another at 24. Got a canned response back saying to try later, or use a link instead of a bookmark (I don't use a bookmark, I type it into the url bar). Still nothing. I was reading online and it turns out I am not the only one. There are at least about 20 of us, maybe more. We are located geographically distant from each other, but one of us has been out for over 48 hours!.
And phone calls others have sent to Google HQ have basically been told use the email link for help.... You know, the same one that yields nothing but stupid canned responses.
So, my advice to you, dump Google.
Google HQ, any comments from you as to why your service has suddenly developed a massive case of the "IT SUCKS!"?